Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 6 bonuses from Sugar Casino in our database, and all offers are listed in the ‘Bonuses’ section. This review examines Sugar Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. The player from Austria has requested a withdrawal prior to submitting this complaint. After getting no response from the casino, complaint had been closed as unresolved, but, later, player contacted us to inform that funds have been received.
Gibt es einen Bonus ohne Einzahlung?
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. All the details regarding the casino’s winning and withdrawal limits can be found in the table below. On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Taking sugarcasino erfahrungen into account all factors in our review, Sugar Casino has scored a Safety Index of 6.8, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness. Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels. The player from the United Kingdom experienced account closure at Sugar Casino due to an alleged breach of their terms and conditions. The player denied these allegations and attempted to communicate with Sugar Casino’s customer support team and the Kahnawàke Gaming Commission, but to no avail.
Player’s winnings have been capped.
The player confirmed the confiscated winnings were returned, and he already successfully withdrew them. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Sugar Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. The player from Germany has deposited money into a casino account but the funds seem to be lost. The casino has not responded to the complaint, and it was closed as “unresolved”. During our testing, we always contact the casino’s customer support and test their responses to see how helpful and professional they are.
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios. Considering our estimates and the factual data we have collected, Sugar Casino appears to be an average-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We factor in a correlation between casino’s size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
- The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
- These include the casino’s T&Cs, complaints from players, estimated revenues, blacklists, and many others.
- Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players.
- We factor in a correlation between casino’s size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
- The casino has not responded to the complaint, and it was closed as “unresolved”.
- The player from Germany won from bonus but the winnings were reduced to an incorrect amount.
Sugar Casino slots and casino games
Based on the revenues, we consider it to be a medium-sized online casino. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The player from Italy was informed he cannot withdraw his winnings because he is from a restricted country. We were forced to reject this complaint because the player registered with incorrect personal details. The player from Germany won from bonus but the winnings were reduced to an incorrect amount. As far as we are aware, no relevant casino blacklists mention Sugar Casino.
The player sought either reinstatement of his account or the return of his €3,309 balance. Despite repeated attempts, we were unable to obtain a response from Sugar Casino, leading to the complaint being marked as ‘unresolved’. The player was advised to contact the Kahnawake Gaming Commission for further assistance. In our review of Sugar Casino, we read and assessed Terms and Conditions of Sugar Casino in-depth. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair.
Sugar Casino has an average customer support, judging by the results of our testing. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Sugar Casino is owned by Starscream Limited and has estimated revenues exceeding $5,000,000 per year.
Mindesteinsatz & Limits
- Proceed with reading our Sugar Casino review to learn more about this casino.
- An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
- Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
- The player from the United Kingdom experienced account closure at Sugar Casino due to an alleged breach of their terms and conditions.
- Later, after receiving an update from the player, the complaint was reopened and reclassified to ‘resolved’.
- There are currently 6 bonuses from Sugar Casino in our database, and all offers are listed in the ‘Bonuses’ section.
Judging by the 40 user reviews given to Sugar Casino, it has a Great User feedback score. Read the reviews in the ‘User reviews’ part of this page to learn more. We offer to take advantage of a more attractive bonus offer from Roobet.
The casino’s Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Sugar Casino scored an Above average Safety Index of 6.8, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Proceed with reading our Sugar Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Browse all bonuses offered by Sugar Casino, including their no deposit bonus offers and first deposit welcome bonuses. We currently have 16 complaints about this casino in our database. Because of these complaints, we’ve given this casino 5,022 black points in total. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
Sugar Casino Erfahrungen – Test & Bewertung 2025
These include the casino’s T&Cs, complaints from players, estimated revenues, blacklists, and many others. Unfortunately, the payments seem to be delayed and account blocked. The player from Germany had his winnings capped as if they had been generated from Free Spins solely. The complaint has been closed as ‘unresolved’ because the casino failed to reply and cooperate in resolving the complaint. Later, after receiving an update from the player, the complaint was reopened and reclassified to ‘resolved’.
A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. To determine a casino’s Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process.
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